Doing Shopping
Buying food and beverage
Foreigners living in China have a wide range of options to buy food and beverages, including physical stores, online websites, and apps. Each option offers unique features catering to different needs and preferences.
Carrefour
The French multinational retailer has numerous hypermarkets across China. It offers a wide variety of products, including international foods, fresh produce, dairy, meat, and beverages.
Characteristics: large selection of imported goods; fresh bakery and deli sections; in-store promotions and discounts; convenient location in urban areas.
Metro
This important German wholesale retailer has multiple locations in China. It primarily caters to businesses but is also open to individuals.
Characteristics: bulk buying options; wide range of international products; high-quality fresh products including meat and seafood.
Ole’ Supermarket
Ole’ is a high-end supermarket chain specializing in imported goods, fresh foods, and gourmet products.
Characteristics: extensive selection of imported and specialty items; premium quality products; excellent customer service; higher price point compared to regular supermarkets.
City Shop
City Shop is a supermarket chain in major cities like Shanghai, Beijing, and Guangzhou, focusing on imported goods and products catering to expatriates.
Characteristics: wide range of imported groceries and household items; fresh and organic produce.
Convenient locations in expatriate areas; in-store bakery and deli.
Jenny Lou’s
Jenny Lou’s is a popular supermarket chain among expatriates in Beijing, known for its selection of imported products.
Characteristics: extensive range of Western products; fresh bread and pastries; friendly service in English; higher prices due to import costs; online Websites and Apps
Epermarket
Epermarket is an online supermarket specifically catering to expatriates in China, offering a range of imported foods and beverages.
Characteristics: extensive selection of imported goods; fresh produce and organic options; bilingual customer service; convenient delivery options.
Website: https://www.epermarket.com
Hema (盒马)
Hema is an innovative grocery chain owned by Alibaba, combining online and offline shopping experiences.
Characteristics: Fresh products including seafood and meat; wide range of imported goods; instant delivery within 30 minutes in select areas; seamless integration with Alipay.
App: Available on major app stores. Search for Hema or 盒马
Sherpa’s
Sherpa’s is a popular food delivery service in major Chinese cities, catering mainly to expatriates.
Characteristics: wide selection of restaurants and cuisines; grocery delivery service; bilingual customer support; reliable and fast delivery.
App: Available on major app stores. Search for Sherpa’s
Meituan (美团)
Meituan is one of China’s largest on-demand service platforms, providing food delivery, grocery shopping, and various other services.
Characteristics: it offers a vast selection of restaurants, covering all types of cuisines. Users can order from local eateries to international chains; cooperate with local supermarkets and specialty stores to provide fresh produce, dairy, meats, and other groceries; frequent promotions and discounts; real-time order tracking; customer reviews and ratings for both restaurants and grocery items; supports various payment methods including WeChat Pay and Alipay.
App: Available on major app stores. Search for Meituan or 美团
Ele.me (饿了么)
Ele.me, owned by Alibaba, is a leading food and grocery delivery platform in China, known for its extensive network of restaurant partners and grocery delivery services.
Characteristics: it provides access to a wide range of dining options, from fast food to gourmet restaurants; offers delivery services from supermarkets, local markets, and specialty stores, providing fresh and high-quality products; frequent deals and discounts; real-time order tracking; user reviews and ratings to help select the best options; supports various payment methods including WeChat Pay and Alipay.
App: Available on major app stores. Search for Ele.me or 饿了么
Xiǎo xiàng chāoshì (小象超市)
Xiǎo xiàng chāoshì, also known as Little Elephant Supermarket is an online and offline retail platform in China. It is part of the JD.com ecosystem, providing a seamless shopping experience with a focus on high-quality fresh produce, groceries, and daily essentials.
Characteristics: it offers a wide selection of fresh produce, meats, seafood, dairy products, beverages, and other grocery items; the platform also provides household goods, personal care items, and other daily necessities; emphasizes the quality and freshness of its products, sourcing from reliable suppliers and ensuring timely delivery to maintain product integrity; it combines the convenience of online shopping with physical stores in some locations, allowing customers to shop according to their preferences; it offers quick and reliable delivery services, often within an hour in major cities; the app is designed to be intuitive and easy to use, with features such as product recommendations, personalized shopping lists, and special promotions.
App: Available on major app stores. Search for 小象超市.
Apps to make shopping in China
Taobao (淘宝, Táobǎo)
Taobao is the largest online shopping platform in China, operated by Alibaba Group. It offers a vast range of products, from clothing and electronics to home goods and groceries.
Main Characteristics:
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Wide Product Range: Almost anything can be found on Taobao, from cheap trinkets to high-end electronics.
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User Reviews and Ratings: Extensive reviews and ratings from other users help guide purchasing decisions.
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Search Features: Powerful search functions, including image search, to help find specific items.
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Discounts and Promotions: Frequent sales events, including the famous Singles' Day (双十一, Shuāng Shíyī) on November 11th.
Tmall (天猫, Tiānmāo)
Tmall, also part of Alibaba Group, focuses on branded products and offers a more curated shopping experience compared to Taobao.
Main Characteristics:
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Brand Authenticity: Ensures authenticity by allowing only verified brands to open stores on the platform.
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Wide Range of International and Domestic Brands: Includes fashion, electronics, cosmetics, and more.
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Quality Assurance: Higher trust in product quality and customer service.
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Frequent Promotions: Regular sales events and discounts.
JD.com (京东, Jīngdōng)
JD.com is one of China's largest e-commerce platforms, specializing in electronics but offering a wide range of other products.
Main Characteristics:
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Fast Delivery: Known for its efficient logistics network, often offering same-day or next-day delivery.
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Authentic Products: Strict quality control and direct partnerships with brands ensure product authenticity.
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Variety of Products: From electronics and appliances to clothing and groceries.
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Customer Service: Known for good after-sales service and easy returns.
Pinduoduo (拼多多, Pīn duō duō)
Pinduoduo is a social e-commerce platform known for its group-buying model, offering significant discounts when users purchase together.
Main Characteristics:
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Group Buying Discounts: Users can join or create groups to buy products at reduced prices.
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Gamified Shopping Experience: Offers incentives and rewards for participating in group purchases.
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Wide Range of Products: Clothing, electronics, home goods, and more.
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Competitive Pricing: Often it has lower prices compared to other platforms, but quality can vary.
Xiaohongshu (小红书, Xiǎo hóng shū)
Also known as Little Red Book, it is a social media and e-commerce platform where users share reviews and shop for a variety of products.
Main Characteristics:
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Social Shopping: Combines user-generated content with e-commerce, offering recommendations and reviews.
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Beauty and Fashion Focus: Popular for beauty, fashion, and lifestyle products.
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Influencer Marketing: Users can follow influencers and see their product recommendations.
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In-App Purchases: Easy purchasing process with secure payment options.
Suning.com (苏宁易购, Sūníng Yìgòu)
Suning is a major Chinese retail and e-commerce platform known for electronics and home appliances.
Main Characteristics:
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Electronics and Appliances: Offers a wide range of electronics, from smartphones to refrigerators.
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In-Store Pickup: Option to pick up purchases from physical Suning stores.
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Customer Service: Good after-sales service and warranties.
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Frequent Promotions: Regular discounts and sales events.
Dianping (大众点评, Dàzhòng Diǎnpíng)
A leading platform for local services, including restaurants, hotels, and lifestyle services, often compared to Yelp.
Main Characteristics:
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Restaurant Reviews and Bookings: Extensive database of restaurant reviews and ratings.
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Local Services: Covers beauty salons, spas, gyms, and more.
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Discounts and Deals: Offers discounts and group deals for various services.
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User Recommendations: Guides users to popular and well-reviewed local businesses.
Ele.me (饿了么, È le me)
A major food delivery platform in China, offering a wide range of restaurant options and delivery services.
Main Characteristics:
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Food Delivery: Extensive range of restaurants and cuisines available for delivery.
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Convenience: Easy ordering and payment process.
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Discounts and Promotions: Frequent discounts and special offers.
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User Reviews: Helps guide choices with user ratings and reviews.
Meituan (美团, Měituán)
Meituan is a platform for ordering food, booking hotels, purchasing movie tickets, and more.
Main Characteristics:
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All-in-One App: Offers a variety of services, including food delivery, hotel bookings, and entertainment.
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Discounts and Deals: Frequent promotions and group-buying deals.
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User Reviews and Ratings: Helps in choosing restaurants and services.
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Wide Coverage: Available in most cities across China.
WeChat (微信, Wēixìn)
WeChat is a multi-purpose app that combines messaging, social media, and payment services, including shopping through WeChat mini-programs and stores.
Main Characteristics:
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Mini-Programs: Access to a variety of mini-programs for shopping, services, and more.
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WeChat Pay: Secure payment system integrated into the app.
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Social Shopping: Share and recommend products with friends.
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Variety of Products: From daily necessities to luxury goods available via mini-programs.
How to use Taobao (淘宝)?
Taobao (淘宝) is one of China’s largest online shopping platforms, offering a vast array of products, from food and clothing to electronics and home goods. It’s a bit like Amazon but often with even more variety and competitive pricing. Here’s a comprehensive guide to help you navigate Taobao, from downloading the app to using its main functions, even if you don't speak Chinese.
How to Download the Taobao App
1. For iOS Users
- Open the App Store on your iPhone.
- Search for “Taobao” (淘宝) in the search bar.
- Download the app developed by Alibaba Group (阿里巴巴).
2. For Android Users
- Open the Google Play Store or your phone’s app store.
- Search for “Taobao” (淘宝).
- Download and install the app by Alibaba Group (阿里巴巴).
Access via Web Browser
• Visit the website Taobao.com from your computer or phone browser.
Setting Up an Account
1. Open the Taobao App and tap on "注册/登录" (zhùcè/dēnglù), which means Register/Login.
2. Select your country code and enter your phone number.
3. Verify your phone number by entering the SMS code sent to you.
4. Create a password for your account.
5. Set your profile by adding your address and payment information.
Home Screen Overview
• 搜索 (sōusuǒ) - Search Bar: Use this to find products. You can search using keywords or images.
• 分类 (fēnlèi) - Categories: Browse products by category, such as clothing, electronics, and more.
• 购物车 (gòuwùchē) - Shopping Cart: View items you’ve added to your cart.
Key Functions
1. Search for Products (搜索, sōusuǒ)
- Use the search bar at the top of the screen.
- Type in keywords or tap the camera icon (📷) to use the image search function.
- Image Search: Upload a picture or take a photo of an item, and Taobao will find similar products.
2. Product Information (详情, xiángqíng)
- Tap on a product to see details such as price, seller information, and specifications.
- Scroll down for more details about the product and customer reviews.
3. Add to Cart (加入购物车, jiārù gòuwùchē)
- On the product page, tap "加入购物车" to add items to your cart.
4. Buy Now (立即购买, lìjí gòumǎi)
- Use "立即购买" for immediate purchase if you want to skip the cart.
5. Customer Service (客服, kèfú)
- Contact the seller for questions by tapping the "客服" button on the product page.
- Use this to inquire about delivery times, product details, and return policies.
6. Read Reviews (宝贝评价, bǎobèi píngjià)
- Check product reviews to understand customer satisfaction.
- Look for written reviews and ratings.
7. Payment (支付, zhīfù)
- At checkout, select your payment method (Alipay, WeChat Pay, or credit card).
- Tap "提交订单" (tíjiāo dìngdān) to submit your order.
8. Delivery Information (快递, kuàidì)
- Check delivery options and fees under the "快递" section on the product page.
- The origin of the product can affect delivery time.
9. Order Tracking (订单, dìngdān)
- Track your orders under "我的淘宝" (wǒ de táobǎo) > "订单" to see current status and estimated delivery times.
10. Return Policy (退货, tuìhuò)
- Not all items are returnable. Check the product page for return policy details.
- Look for "7天无理由退货" (qītiān wúlǐyóu tuìhuò) for a 7-day unconditional return policy.
Return policies vary by seller; check the product page for return conditions and look for sellers that offer a 7-day unconditional return policy.
Reverse Image Search:
• The image search feature is handy if you don’t know the name of the item in Chinese.
• Take or upload a photo, and Taobao will find similar items.
Shipping Insurance (运费险, yùnfèixiǎn):
• Consider purchasing shipping insurance during checkout.
• It’s a small fee that covers return shipping costs if you decide to return the product.
Here are some useful terms you might encounter on Taobao:
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搜索 sōusuǒ means Search
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快递 kuàidì means Delivery
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宝贝 bǎobèi means Product
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店铺 diànpù means Shop
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收藏 shōucáng means Save for later
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加入购物车 jiārù gòuwùchē means Add to cart
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立即购买 lìjí gòumǎi means Buy now (immediately)
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尺码 chímǎ means Size (for clothing)
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月销 yuèxiāo means Monthly sales volume
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订单备注 dìngdān bèizhù means Order notes (customization instructions)
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提交订单 tíjiāo dìngdān means Submit order
Contact the customer service: Each seller has a customer service (客服, kèfú) option on their product page.
How to use JD (京东)?
The following is a complete guide on how to download, install, and use the JD (京东) app.
How to download and Install the JD App:
For Android Users:
1. Accessing App Stores:
- You can download the JD app from the Google Play Store if it is available in your region.
- Alternatively, you can use a local app store such as the Tencent App Store (应用宝) or the Huawei AppGallery.
2. Installing the App:
- Open your app store of choice.
- Search for "京东" or "JD".
- Tap "安装" (Install) to download and install the app.
For iOS Users:
1. Accessing the App Store:
- Open the Apple App Store.
2. Installing the App:
- Search for "京东" or "JD" in the search bar.
- Tap "获取" (Get) and then "安装" (Install).
Using the APK File:
If you cannot access any app store, you can download the APK file from the official JD website:
1. Visit JD.com on your mobile browser.
2. Scroll to the bottom of the page and find the link to download the JD app directly.
3. Download the APK file and install it (you may need to enable installation from unknown sources in your settings).
Registering and Logging In JD App:
1. Open the JD App:
- Launch the app by tapping the JD icon on your phone.
2. Select Your Language:
- By default, the app will open in Chinese. Check if there's a language setting (语言设置) to switch to English. This option might be found under "我的" (My Account) → "设置" (Settings).
3. Register an Account (注册):
- If you are new to JD, tap "注册" (Register).
- Enter your mobile phone number. You will receive an SMS verification code.
- Enter the code to verify your number.
- Create a password for your account.
4. Log In (登录):
- If you already have an account, tap "登录" (Login).
- Enter your phone number and password to log in.
Navigating the JD App:
1. Home Screen (首页)
• Search Bar (搜索栏): Use this to find products by entering keywords or scanning barcodes.
• Category Icons (分类): Browse different product categories such as electronics, fashion, and more.
• Flash Sale (秒杀): Access time-limited deals and discounts on products.
• Recommendations (推荐): View personalized product recommendations based on your browsing history.
2. Categories (分类)
• Electronics (电子产品): Explore gadgets like phones, laptops, and accessories.
• Fashion (服饰): Browse clothing, shoes, and accessories for men and women.
• Home Appliances (家用电器): Find appliances for the home, such as refrigerators and washing machines.
• Beauty (美妆): Discover skincare and makeup products.
3. Shopping Cart (购物车)
• Add to Cart (加入购物车): When viewing a product, tap this button to add it to your cart.
• View Cart (查看购物车): Tap the cart icon to see all items you’ve added.
• Checkout (结算): Proceed to pay for the items in your cart.
4. My Account (我的)
• Orders (我的订单): View your purchase history and track current orders.
• Coupons (优惠券): Check available coupons and discounts.
• JD Points (京豆): See and manage your loyalty points earned through purchases.
• Settings (设置): Adjust app settings, including language preferences and notifications.
5. Additional Features
• JD Pay (京东支付): Use this for secure payment processing.
• Customer Service (客服): Contact support for help with orders or account issues. Look for "客服" or "在线客服" to chat with a representative.
• Live Stream (直播): Watch live streams for product reviews and special promotions.
Making a Purchase
1. Search for a Product:
- Use the search bar or browse categories to find the item you want.
2. Select a Product:
- Tap on the product for more details, including descriptions, reviews (评论), and specifications (规格).
3. Add to Cart or Buy Now:
- To add to your cart for later, tap "加入购物车" (Add to Cart).
- To buy immediately, tap "立即购买" (Buy Now).
4. Checkout Process:
- Review your cart and tap "结算" (Checkout).
- Enter or confirm your shipping address (收货地址).
- Choose your payment method. Options might include JD Pay (京东支付), Alipay (支付宝), WeChat Pay (微信支付), or credit card (信用卡).
- Confirm your order by tapping "提交订单" (Submit Order).
5. Order Confirmation:
- Once the order is placed, you’ll receive a confirmation message with details.
Managing Orders and Returns
1. Track Your Orders: Go to "我的" (My Account) → "我的订单" (My Orders) to see all current and past orders.
2. Cancel an Order: If your order has not been shipped, you may cancel it by selecting the order and tapping "取消订单" (Cancel Order).
3. Request a Return or Exchange: For returns, go to "我的订单" (My Orders), select the item, and tap "申请退换货" (Request Return/Exchange); follow the instructions to fill out the return form.
4. Customer Service: For any issues, contact customer service via "客服" (Customer Service) or "在线客服" (Online Service).
Tips for using JD App
• Language Barriers: If you encounter language issues, consider using a translation app to help navigate and understand text within the app.
• Explore Deals: Look for "优惠活动" (Promotional Activities) on the homepage to find discounts and special offers.
• Secure Payments: Always ensure you are using secure payment methods and be cautious of any suspicious links or requests for personal information.
How to use Meituan (美团)?
Meituan (美团) is a comprehensive service platform in China offering food delivery, hotel booking, ticket purchasing, and more. This guide will help foreigners download, register, and use the Meituan app, with key functions explained in Chinese for easier navigation.
Downloading and Installing Meituan
For iOS Users
1. Change App Store Region to China:
- Go to Settings > Apple ID > Country/Region > Change Country or Region.
- Select China (中国).
2. Download Meituan:
- Open the App Store.
- Search for “Meituan” (美团).
- Download and install the app.
For Android Users
1. Change Play Store Region to China:
- Adjust settings in your Google account.
2. Download Meituan:
- Open Google Play Store.
- Search for “Meituan” (美团).
- Install the app.
- Alternatively, download the APK from Meituan's official website or Tencent App Store (应用宝).
Registering on Meituan
1. Open the Meituan App:
- Click on 登录/注册 (Dēnglù/zhùcè).
2. Enter Your Phone Number:
- Input your Chinese phone number.
- Click 获取短信验证码 (Huòqǔ duǎnxìn yànzhèng mǎ) to receive a verification code.
3. Enter the Verification Code:
- Input the received code.
- Meituan will create an account automatically.
Using Meituan for Food Delivery
1. Open the App
• Tap on the 外卖 (wàimài) icon for food delivery.
2. Set Your Location
• Click the location pin icon at the top right.
• Tap 选择收货地址 (Xuǎnzé shōu huò dìzhǐ).
• Search for your address or adjust the map pin to your location.
• Complete your address information.
3. Browse Restaurants
• Scroll through the restaurant options or use the search bar at the top.
4. Select Items
• Tap on a restaurant to view its menu.
• Tap the “+” button next to items to add them to your cart.
5. Finalize Your Order
• Tap the cart icon to review your order.
• Confirm your address and payment method.
• Tap 未点必选品 (Wèi diǎn bì xuǎn pǐn) if prompted to choose additional items (like cutlery).
• Select 需要餐具 (xūyào cānjù) for cutlery or 不需要餐具 (bù xūyào cānjù) if you don't need it.
• Tap 去结算 (Qù jiésuàn) to proceed to checkout.
6. Place Your Order
• Verify your order details.
• Tap 提交订单 (Tíjiāo dìngdān) to place the order.
7. Track Your Order
• Monitor your order status in real-time.
Other Services on Meituan
Hotel Booking
1. Navigate to the Hotel Booking Section: tap on the 酒店 (jiǔdiàn) icon.
2. Enter Booking Details: input your destination, check-in, and check-out dates.
3. Browse and Select Hotels: read reviews and select a hotel.
4. Complete the Booking: provide necessary details and make payment.
Ticket Booking
1. Navigate to the Ticket Booking Section: tap on the 电影/娱乐 (diànyǐng/yúlè) icon.
2. Select Event or Movie: Choose your desired event or movie.
3. Book Tickets: Select date, time, and seats; complete the booking with payment.
How to use Ele.me (饿了么)?
Ele.me (饿了么), which translates to "Are you hungry?", is one of China's largest online food delivery platforms. Owned by Alibaba Group, it offers a wide range of services from food delivery to buying everyday essentials and more.
How to Download the Ele.me App
For iOS Users
1. Open the App Store on your iPhone.
2. Search for “Ele.me” (饿了么) in the search bar.
3. Download the app developed by Lazhaouyi Network Technology (Shanghai) Co., Ltd. (拉扎斯网络科技有限公司).
For Android Users
1. Open the Google Play Store or your phone’s app store.
2. Search for “Ele.me” (饿了么).
3. Download and install the app by Lazhaouyi Network Technology (Shanghai) Co., Ltd. (拉扎斯网络科技有限公司).
Access via Web Browser
• Visit the website www.ele.me from your computer or phone browser.
Setting Up an Account
1. Open the Ele.me App and tap on "注册/登录" (zhùcè/dēnglù), which means Register/Login.
2. Select your country code and enter your phone number.
3. Verify your phone number by entering the SMS code sent to you.
4. Create a password for your account.
5. Set your profile by adding your address and payment information.
Home Screen Overview
• 搜索 (sōusuǒ) - Search Bar: Use this to find restaurants or items by name or category.
• Location and Address (地址, dìzhǐ): At the top left, the app should detect your location. Ensure your phone's GPS is turned on.
Key Functions
1. Search for Restaurants and Items
- Use the 搜索 (sōusuǒ) bar at the top to search for specific dishes or restaurants.
- Browse by categories below the search bar for more options.
2. Categories and Icons
Below the search bar, you will see a set of icons representing different categories:
- 美食 (měishí): General food and restaurants
- 卖场便利 (màichǎng biànlì): Convenience stores
- 水果 (shuǐguǒ): Fruits
- 跑腿代购 (pǎotuǐ dàigòu): Errand service
- 甜品饮品 (tiánpǐn yǐnpǐn): Desserts and drinks
- 星选好店 (xīng xuǎn hǎo diàn): Top-rated shops
- 送药上门 (sòng yào shàng mén): Pharmacy delivery
- 大牌惠吃 (dà pái huì chī): Discounts and promotions
- 蜂鸟秒送 (fēngniǎo miǎo sòng): Express delivery
- 签到领红包 (qiāndào lǐng hóngbāo): Collect red envelopes
3. Additional Services
Below the category icons, you will find links to other services:
- 电影 (diànyǐng): Buy movie tickets
- 酒店 (jiǔdiàn): Book hotels
- 火车票 (huǒchē piào): Purchase train tickets
Ordering Food
1. Choose a Restaurant
- Scroll through recommended restaurants or use the search bar.
- Tap on a restaurant to view its menu.
2. Selecting Menu Items
- Browse the menu and tap on items to add them to your order.
- Popular restaurants may have English translations, but if not, consider using a dictionary or translation app.
3. Checkout (去结算, qù jiésuàn)
- Once you’ve selected your items, tap the green button “去结算” in the bottom-right corner to proceed to checkout.
4. Enter Your Address
- Tap the address box at the top.
- Select "新增地址" (xīn zēng dìzhǐ) to add a new address.
Fill out the following:
- 联系人 (liánxìrén): Contact name
- 先生 (xiānshēng)/女生 (nǚshēng): Male/Female
- 电话 (diànhuà): Phone number
- 地址 (dìzhǐ): Street or building name
- 门牌号 (ménpái hào): Detailed address (apartment number, floor, etc.)
- 家 (jiā), 公司 (gōngsī), 学校 (xuéxiào): Home, company, or school
5. Payment
- Check your payment method below the address.
- Review the price breakdown:
餐盒 (cān hé): Box fee
蜂鸟专送 (fēngniǎo zhuānsòng): Delivery fee
店铺满减优惠 (diànpù mǎnjiǎn yōuhuì): Store discounts
红包 (hóngbāo): Red envelope discounts
- Add any special instructions in the 订单备注 (dìngdān bèizhù) section.
6. Confirm Payment (确认支付, quèrèn zhīfù)
- Once satisfied, tap the green button “确认支付” to proceed with your selected payment method.
- After payment, a map will appear showing the distance to the restaurant and the delivery progress.
7. Track Your Order
- Use the map to see the delivery status and track your driver’s location.
8. Contact the Driver
- Tap 电话骑手 (diànhuà qíshǒu) to call the driver.
- Tap 在线联系 (zàixiàn liánxì) to send a message.
Other Useful Features
1. Pharmacy Delivery (送药上门, sòng yào shàng mén)
• Useful for ordering medicine like ibuprofen (布洛芬, bùluòfēn).
• The process is similar to ordering food.
2. Convenience Store (卖场便利, màichǎng biànlì)
• Order groceries or everyday items such as bottled water or phone chargers.
• Large chains and local stores are available for delivery.
Tips for Using Ele.me
• Share and receive 红包 (hóngbāo) for discounts on future orders.
• Tap 分享领红包 (fēnxiǎng lǐng hóngbāo) to send hóngbāo via WeChat.
• Scroll to see personalized suggestions based on past orders under 专属推荐 (zhuānshǔ tuījiàn).
• Check the 优惠专区 (yōuhuì zhuānqū) section for current deals.
• The "卖场便利" (màichǎng biànlì) category allows to order items from convenience and grocery stores.
Some useful terms you might encounter on Ele.me
搜索 sōusuǒ means Search
地址 dìzhǐ means Address
去结算 qù jiésuàn means Checkout
确认支付 quèrèn zhīfù means Confirm Payment
餐盒 cān hé means Box Fee
蜂鸟专送 fēngniǎo zhuānsòng means Express Delivery
红包 hóngbāo means Red Envelope (Discount)
电话骑手 diànhuà qíshǒu means Call the Driver
在线联系 zàixiàn liánxì means Contact Online
订单备注 dìngdān bèizhù means Order Notes
新增地址 xīn zēng dìzhǐ means Add New Address